A. Logon and Member Profile Questions

A1. How can I change my password?
A2. How can I change my email address?
A3. How can I find my password if I don't remember it?
A4. How can I find my YCC Username?
A5. How can I find the email address or phone number for another YCC member?

B. Spares and Volunteers

B1. How can I add my name to a Spare list?
B2. I'm looking for a Spare?
B3. I want to Volunteer?


A1. How can I change my password?

For most users, the YCC system user ID is simply their first and last names separated by a dot e.g. john.doe or mary.jo.smith. However, it may be difficult to remember your password (as the initial password was system generated). Also, if you have saved the password on one device, it may not be saved on other devices you use when accessing the system remotely (such as when looking for a spare/sub).

Here are the steps to change your password to something that you find easier to remember:

  1. log into the system and select "My Information" tab
  2. in the upper left corner
  3. select Edit tab and choose "update your profile"
  4. select the tab for "user info"
  5. enter a new password, then verify password
  6. hit the update button near the bottom to save the change

Click here to download instructions.


A2. How can I change my email address?

If you would like to change the email address that in the YCC database here are the steps:

  1. log into the system and select "My Information" tab
  2. in the upper left corner select Edit tab and choose "update your profile"
  3. select the tab for "user info"
  4. enter a email address
  5. hit the update button near the bottom to save the change

Click here to download instructions.


A3. How can I find my password if I don't remember it?

  1. Click the "Forgot Login?" button on the Member Login section
  2. Click the "Lost Password" checkbox
  3. Enter your YCC username
  4. Enter your email address (the one on the YCC database)
  5. Click the "Send Password" button
  6. You should receive an email with a newly generated password.
  7. You can use the "Change Password" option to change this if you want.

 Click here to download instructions.


A4. How can I find my YCC Username?

  1. Click the "Forgot Login?" button on the Member Login section
  2. Click the "Lost Username" checkbox
  3. Enter your email address (the one on the YCC database)
  4. Click the "Send Username" button
  5. You should receive an email with your username.
  6. You can use this to log onto the website. If you don't remember your password you can use the Forgot Password option.

Click here to download instructions.


A5. How can I find the email address or phone number for another YCC member?

  1. Click the Member Search menu option toward the bottom of the Members Menu
  2. Enter your search criteria (e.g., first part of person's last name)
  3. Click Search
  4. You will see a list of members matching your search criteria
  5. You will see phone numbers for these memners
  6. Click Email checkbox at the right to send an email to a member
  7. Click the "Email All Selected" button
  8. You will then see a window to enter your email subject and body text.
  9. Press "Send Your Email" when you are done entering your email. This will send the email to everyone you selected in your search. 

Click here to download instructions.


B1. Want to add your name to a Spare list?

  1. In the Member Menu panel down the right side of the home page, under Member Information select My Subbing Availability.
  2. Once inside, select the league(s) you are Available to spare in and click Save at the bottom of the page, it's that simple. If you wish, you can indicate a desired position.
  3. If there are periods of time throughout the year that you won't be available to spare, you can always go in and make yourself Not Available and again click the Save function.

B2. Looking for a Spare?

  1. In the Member Menu panel down the right side of the home page, under Member Information select Sub Lists.
  2. Once inside, select your league and a listing of spares and their contact information will be displayed.
  3. If you select the Email button (appearing at the bottom of the page), the system will dispatch an email message to each individual you have selected.
  4. When the system sends an email, it does so without displaying recipients' mailing addresses to the sender – thus maintaining privacy.

B3. Want to Volunteer?

  1. In the Member Menu panel down the right side of the home page, under Member Information select My Volunteer Availability.
  2. Once inside, select a Volunteer Role you would be interested in and click Save at the bottom of the page.